Terms & Conditions

1 August 2020

We may update these Terms & Conditions from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be reflected in this document with 30 days notice from the date of posting.

We, Performance Lab Ltd. and our affiliates and subsidiaries (collectively, 'Performance Lab', 'we', 'us', or 'our'), provide these Terms & Conditions to explain the limitations and purposes of the website and to form an agreement as to how the website and its contents are to be used.

These Terms & Conditions are subject also to our Privacy Policy ( https://uk.performancelab.com/pages/privacy-policy)

Who We Are

This Site is owned and operated by Performance Lab USA Corporation

Company Number: P23000023989. Address: 941 West Morse Boulevard, Suite 100, Winter Park, Florida 32789

Disclaimer

None of the statements on this Site have been evaluated by the Food and Drug Administration. Performance Lab products are not intended to diagnose, treat, cure or prevent any disease.

All of the content presented on PerformanceLab.com is for general educational purposes only. Performance Lab Ltd (including our Customer Service) does not and can not provide medical advice or attempt to diagnose, prevent, treat or cure a disease. This should only be done under the direction of a healthcare professional.

The content on the Site is based upon research plus the personal and professional experiences of the authors and consumers. Such content represents honest personal opinion but the specific details of circumstance and context mean that no automatic promise of similar results should be inferred or expected - none of the information on this website in any way a substitute for consulting with your physician or licensed healthcare practitioner and it is absolutely not given or intended as such. If you have concerns about your physical or emotional health, we strongly urge you to call your doctor.

Performance Lab Ltd do not make any warranties, representations, or health claims regarding supplements and any health care practices mentioned on this Site or elsewhere. Performance Lab Ltd and its contributors will not be held liable for the result of any actions you may take after reading content on the Site, and will not be held liable for any adverse effects or consequences that may result from your use of the suggestions, nutritional supplements or any health practices discussed on this Site. All content on PerformanceLab.com is presented “As Is” - without warranty of any kind, including but not limited to warranty of accuracy, completeness and reliability of information.

Always consult with your doctor before taking any nutritional supplements, including Performance Lab® products, and be sure to disclose all supplements in your health regimen to better identify potential interactions, including interactions with prescription drugs or other medical treatments.

Under no circumstances should you ignore your doctor's advice, delay seeing your doctor, or otherwise avoid professional medical intervention due to the content on this website. If you have health concerns, your first step should be a consultation with your doctor.

Usage of the Site

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms & Conditions of use which, together with our Privacy Policy, govern Performance Lab Ltd's relationship with you in relation to this website. We only offer services to visitors who agree to our terms.

Please review theseterms in detail before using our website. If you disagree with any part of these terms and conditions, please do not use our website.

You must be at least 18 years of age to use our Site; and by using our Site or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

The content of the pages of this website is accepted as being for your personal general educational use only as laid out in the Disclaimer. The content of the site is subject to change without notice. Changes to the Terms & Conditions will be posted 30 days before they are enforced.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any content on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or content available through this website meets your specific requirements.

Access to Performance Lab® Products and Services

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms & Conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, Performance Lab Ltd are acknowledged on the website.

Unauthorized use of the contents of this Site, in whole or part, may give rise to a claim for damages and/or be a criminal offense.

Links to Third Party Websites

From time to time, this website may also include links to other websites. These links are provided for your convenience, in order to provide further content we consider may be relevant. Such links do not signify that we endorse the linked website(s). We have no responsibility or liability for the content of the linked website(s) or any actions taken based on any of that content.

Transactions

As part of the Site's services, you may purchase Performance Lab® products - as long as you are 18 years or above, have a valid method of payment, and agree to authorize us to charge that method of payment for your order.

Please see our Privacy Policy for more information.

Social Media

We use several Social Media sites. By accessing, viewing and/or posting any content to any of our Social Media profiles, you accept the complete terms of use for those sites. You agree that you are over the age of 18 and will not: violate any local, state, federal and international laws and regulations, transmit any material that is objectionable, transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes" or any other form of solicitation. Performance Lab Ltd is not responsible for content therein and reserves the right to monitor, prohibit, delete, or discontinue your access to any of our profiles or pages at any time, without notice and for any reason at our sole discretion.

Please see our Privacy Policy for more information.

Cookies

This website uses cookies to monitor browsing preferences.

Cookies are small files that are downloaded by your browser and stored on your device. They function by “remembering” information about your visits to the Site. We use cookies in order to enhance your experience as a visitor. Cookies are anonymous in that they do not track personal information like your address, phone number, or credit card number. If you do allow cookies to be used, they will only track information about your time on our site, including which products you might have looked at and if you placed any products in your shopping cart.

If you are uncomfortable with cookies, you can disable them through your browser. You will still be able to visit and browse through PerformanceLab.com. If you have difficulty with our shopping cart or are unable to complete an order, however, you may need to re-enable cookies temporarily to restore full site functionality. You can then disable cookies again once your order is successfully placed.

Please see our Privacy Policy for more information.

International Shipping

If you order our products from outside the United States or United Kingdom, you agree to be named Importer of Record for any and all shipments from us.

It is your responsibility to know and understand your local laws and regulations before ordering and receiving a shipment of Performance Lab® products.

If you order Performance Lab® products, you agree to pay for any taxes, duty or any other costs that may be associated with your order under the laws and regulations within the destination country.

Limitation of Liability

Performance Lab Ltd will not be liable for any damages related to our Services (including, but not limited to, any potential delays or interruptions to our Service - however caused), any information or products obtained via our Services, or any changes, revisions, or removals of materials related to our Services. We agree with you, the User, that any disputes will be limited to proceedings on an individual basis, and not in a class action.

Limitation of Time

If there is any issue with the delivery of your product, please make our Customer Support team aware and they will work to resolve the issue for you to ensure you receive your ordered product. Any delivery issue must be raised by you within 60 days of placing your order, after this time the major courier and package delivery service providers delete their tracking data - it is not possible for us to ascertain what happened, claim for lost deliveries, or reship lost orders.

Indemnification

You agree to defend, indemnify and hold harmless all individuals in the employ of Performance Lab Ltd against any and all losses, damages, costs, and liabilities, including court costs and attorney fees, arising from your access to and use of our Services and products, as well any violation by you of these Terms & Conditions and related laws and regulations.

Term & Termination

This Agreement shall commence upon your accessing the Site. This Agreement may be terminated by Performance Lab Ltd without notice at any time, and for any reason. If we choose to terminate this agreement with you, then you are no longer allowed to access the Site. The provisions of these Terms shall survive any termination of this Agreement.

Please see our Privacy Policy for more information.

Miscellaneous

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. You agree that any legal action or proceeding between Performance Lab Ltd and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in the United Kingdom.

You hereby waive your right to a jury trial in any action with respect to the subject matter of this Agreement. Performance Lab Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Changes to Terms

We reserve the right to revise, update, and otherwise change these terms at our discretion. We advise visitors to review these Terms whenever visiting PerformanceLab.com, to stay updated on any potential changes.

Shipping and Returns

Please contact us within 30 days of receiving your order if you would like to return the order to us. See our Shipping & Returns page for full information regarding shipping times and our return policies.